Bright Smiles Orthodontics · patient profile

Patient profile

← All Patients
EL

Ethan L. · “Ethan

Age 15 · Teen · Consult attended · Centerville office

Gender
M
Date of birth
2011-01-07
Lead source
Google Maps
First contact
2026-05-22
Existing family here
No

Treatment intent

Main concern
Teen wants clear aligners over metal braces; mild crowding, cares about how it looks.
Category
Crowding
Seen an ortho before
No
Transfer patient
No
Same-day-start response
Good aligner candidate; family comparing aligners vs braces and the price difference.

Household & decision makers

Primary contact
Dad
Who brings patient
Dad
Mom
Renee L. · (937) 555-0534
Dad
James L. · (937) 555-0533
Patient cell
(937) 555-0535
Email
james.l@email.com
City
Centerville
ZIP
45458
Mailing address
204 Clyo Rd, Centerville, OH 45458
Parents same address
Yes
Both parents attending
No

Clinical context

Locked — Lane 2 (PHI)

Requires elevated role.

Clinical context

Lane 2 · staff only · never sent to AI
Referring dentist
Dr. Nguyen, Centerville Dental
Dental work completed
Yes
Last cleaning
2026-02-11
Clinical flags
None on file

Insurance

Locked — Lane 2 (PHI)

Requires elevated role.

Insurance

Lane 2 · staff only · never sent to AI
Wants verification
Yes
Verification status
Verified
Has secondary
No

Primary

Insured
James L.
Insured DOB
1982-08-30
SSN
•••-••-5331 · encrypted at rest, held in the PMS
Employer
Reynolds & Reynolds
Carrier
MetLife
Carrier phone
(800) 555-0142
Member ID
ML-53310077
Group #
GRP-6410

Visit

Appointment
2026-05-28 · 5:30 PM
Type
In person consult
Knows the office
Yes
Paperwork sent
Yes
Paperwork returned
Yes
Same-day-start expectation set
Yes
Est. consult duration
60–90 min

Activity & notes

Call taken by (AC)
RB
Created
2026-05-22
Updated
2026-05-26

Call notes

Held the consult; Ethan is a strong clear-aligner candidate. Dad weighing aligner vs metal pricing. Send the itemized comparison and a financing breakdown.

Follow-ups

  • Send aligner-vs-braces cost comparison· 2026-05-29
  • Check back on the decision in 3 days· 2026-05-31
parentteenaligner-interestconsult-held