Bright Smiles Orthodontics · patient profile

Patient profile

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CW

Caleb W. · “Caleb

Age 9 · Phase 1 · Consult booked · Centerville office

Gender
M
Date of birth
2017-06-25
Lead source
Walk-in
First contact
2026-05-27
Existing family here
No

Treatment intent

Main concern
Dad noticed crowded lower teeth and wants an early screening to see if anything's needed yet.
Category
Phase 1 eval
Seen an ortho before
No
Transfer patient
No
Same-day-start response
Open to whatever's right; comfortable with a watch-and-wait if that's the call.

Household & decision makers

Primary contact
Dad
Who brings patient
Dad
Mom
Karen W. · (937) 555-0689
Dad
Daniel W. · (937) 555-0688
Email
daniel.w@email.com
City
Centerville
ZIP
45458
Mailing address
320 Social Row Rd, Centerville, OH 45458
Parents same address
Yes
Both parents attending
No

Clinical context

Locked — Lane 2 (PHI)

Requires elevated role.

Clinical context

Lane 2 · staff only · never sent to AI
Referring dentist
Dr. Hassan, Spring Valley Dental
Dental work completed
Yes
Last cleaning
2026-05-02
Clinical flags
None on file

Insurance

Locked — Lane 2 (PHI)

Requires elevated role.

Insurance

Lane 2 · staff only · never sent to AI
Wants verification
Yes
Verification status
In progress
Has secondary
No

Primary

Insured
Daniel W.
Insured DOB
1984-11-09
SSN
•••-••-6880 · encrypted at rest, held in the PMS
Employer
Wright-Patterson AFB
Carrier
MetLife
Carrier phone
(800) 555-0142
Member ID
ML-68800219
Group #
GRP-7730

Visit

Appointment
2026-05-29 · 10:00 AM
Type
In person consult
Knows the office
No
Paperwork sent
Yes
Paperwork returned
No
Same-day-start expectation set
No
Est. consult duration
30 min early-eval

Activity & notes

Call taken by (AC)
RB
Created
2026-05-27
Updated
2026-05-27

Call notes

Walk-in dad; gave him the free-screening info and texted a Friday slot. First-time ortho family, send directions with the reminder.

Follow-ups

  • Text directions + reminder Thursday· 2026-05-28
  • Verify benefits before the visit· 2026-05-28
parentearly-evalbooked