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Patient profile

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PN

Priya N. · “Priya

Age 29 · Adult for self · No book · Manhattan office

Gender
F
Date of birth
1997-01-22
Lead source
Organic search
First contact
2026-05-17
Existing family here
No

Treatment intent

Main concern
Mild crowding; weighing in-office Invisalign against a cheaper mail-order brand.
Category
Crowding
Seen an ortho before
No
Transfer patient
No
Same-day-start response
Not ready to book; wants to think about whether the in-office premium is worth it.

Household & decision makers

Primary contact
Patient
Patient cell
(212) 555-0319
Email
priya.n@email.com
City
New York
ZIP
10024
Mailing address
21 W 86th St, Apt 9D, New York, NY 10024

Clinical context

Locked — Lane 2 (PHI)

Requires elevated role.

Clinical context

Lane 2 · staff only · never sent to AI
Referring dentist
Dr. Shah, Westside Dental Group
Dental work completed
Yes
Last cleaning
2026-03-25
Clinical flags
None on file

Insurance

Locked — Lane 2 (PHI)

Requires elevated role.

Insurance

Lane 2 · staff only · never sent to AI
Wants verification
No
Verification status
Not started
Has secondary
No

Visit

Type
Virtual consult
Knows the office
No
Paperwork sent
No
Paperwork returned
No
Same-day-start expectation set
No
Est. consult duration
30–45 min virtual

Activity & notes

Call taken by (AC)
DP
Created
2026-05-17
Updated
2026-05-24

Call notes

Price-shopping against DTC aligners. Sent the honest in-office-vs-mail-order comparison, no pressure. Good candidate for a value-focused recovery sequence.

Follow-ups

  • Run DTC-comparison recovery sequence· 2026-05-25
  • Check back with a candidacy-quiz nudge in 2 weeks· 2026-06-07
adultdtc-comparisonno-book